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Thoughts from Steve

Forward Thinking Web Solutions is about helping you ATTRACT, CONNECT and KEEP your customers through using online tools. The purpose of this blog is to help provide ideas for being effective online and using your time and money wisely.
Stephen Crewson

I enjoy working with Campgrounds, RV Parks and Fishing Resorts.   I am a member of Camping in Ontario, a workshop speaker at Regional Meetings and the 2015 Convention. I am a two time winner of the the Camping in Ontario "Website of the Year Award". As a Google+ Local Business Consultant and a Certified Hootsuite Professional I have helped...

I enjoy working with Campgrounds, RV Parks and Fishing Resorts.   I am a member of Camping in Ontario, a workshop speaker at Regional Meetings and the 2015 Convention. I am a two time winner of the the Camping in Ontario "Website of the Year Award". As a Google+ Local Business Consultant and a Certified Hootsuite Professional I have helped Campgrounds be effective online.

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Stephen Crewson

Ep. 8 - Website Security for your Campground or RV Park


Scott and Steve talk about 3 Steps on reducing the risk of having your website compromised by a hacker.Since this episode I have been getting a growing number of  inquiries ​after​ a campground's website has been hacked. Simply put, at a minimum, please make sure you have a firewall on your website, your website is being backed up to an e...
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Stephen Crewson

3 Ways to Improve Your Google Search Position

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3 Ways to Improve Your Google Search Position
Changes by Google in their search algorithm can play havoc on your campground visibility and Google search position. These changes are due to Google's constant tweaking of their search algorithm combined with their pursuit of the perfect user experience. Recent changes include how searches like "Campgrounds near Guelph" are displayed. Google will '...
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Stephen Crewson

Ep. 7 - Email Anlaytics and What You Can Learn


In this episode of the Campground and Idea Forum.Scott, Pamela and I take a look at Email Analytics and the importance of using them. What can we learn about open rates, click rates, bounce raters, seasonal shifts that might occur and potential ways of improving our open rates. We also discuss ways of capturing email addresses.
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Stephen Crewson

Ep. 6 - Email Marketing and Your Campground or RV Park


Email is NOT dead.  In fact, email can be an effective marketing tools for your campground or RV Park. In today's Hangout on Air, Scott, Pamela and Steve we discuss Email Marketing.  We spent a few minutes talking about  what we enjoy about Mailchimp and some of the advantages. Join us for our weekly 15 minute hangout ...
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Stephen Crewson

Ep. 5 - Email Options for Your Campground or RV Park


Today we spoke about Email and your Campground or RV Park.  We touched on topics like where you host your email as well as tips on how to ensure that you are effective in your email communication.
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Stephen Crewson

Ep. 4 - Customer Service and Your RV Park & Campground


I'm joined in this episode by Scott Krupa from RV with Me.  We're speaking about  Customer Service and your Park.Here are more details on our 15 minute discussion:First Contact Office Transition Check-In Quality Checks Departure 
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Stephen Crewson

Ep. 3 - 5 Off-Season Offline Marketing Ideas for RV & Campground Owners


Today, Scott from RVwithMe.com and me, Steve, discuss 5 Off-Season OFFLINE Marketing Ideas to help you achieve your marketing goals.
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Stephen Crewson

Ep. 2 - 5 Off-Season Online Marketing Ideas for your Campground & RV Park


RV Park and Campground Owners, Scott and Steve discuss 5 Off-Season ONLINE Marketing Ideas that will help you stand apart from your competition.  We speak about your website and what you need to think about to be effective online in addition to some other online ideas that are important  for you to think about during this season.
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Thanks to Steve's hard work and super knowledge of how to set up web sites and what makes people look for them.He did a super job for us and went far beyond our expectations in helping us navigate through all the bits and pieces of adding a Google+ page and the web site itself. He asked us what we wanted and then went about making it happen on time and for the cost originally discussed.
Berndy Heumann, Brennan Harbour RV Park
Steve, at Forward Thinking, has been very attentive to our online needs. Customers regularly tell us that they learned about us through a web search and Steve is very active at keeping our Facebook active and relevant.
Paul Millar - Rolling Horse Community Bikes
Working with Steve since 2010, he is literally the most amazing patient person I have ever dealt with and his knowledge is so vast of the operation of a computer it literally blows me away. My life is so much more uncomplicated and organized by his experienced knowledge and help!!
Kathie Parker - Mountain Trout Camp
Steve has always been very courteous and prompt in his responses ... with a joyful attitude to boot!! He clearly knows his stuff and is very passionate about making things right so that that customer is happy.
Tim & Angie - Burlington Water Tech
I honestly think we have one of the best web sites in all of Speed Skating
Paul Emblin - Milton Speed Skating

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